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Previous:&nbsp;<a rel="previous" accesskey="p" href="Bug-Criteria.html#Bug-Criteria">Bug Criteria</a>,
Up:&nbsp;<a rel="up" accesskey="u" href="Reporting-Bugs.html#Reporting-Bugs">Reporting Bugs</a>
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<h3 class="section">6.2 How to Report Bugs</h3>

<p><a name="index-bug-reports-804"></a><a name="index-g_t_0040command_007bld_007d-bugs_002c-reporting-805"></a>
A number of companies and individuals offer support for <span class="sc">gnu</span>
products.  If you obtained <samp><span class="command">ld</span></samp> from a support organization, we
recommend you contact that organization first.

   <p>You can find contact information for many support companies and
individuals in the file <samp><span class="file">etc/SERVICE</span></samp> in the <span class="sc">gnu</span> Emacs
distribution.

   <p>Otherwise, send bug reports for <samp><span class="command">ld</span></samp> to
<a href="https://bugs.linaro.org/">https://bugs.linaro.org/</a>.

   <p>The fundamental principle of reporting bugs usefully is this:
<strong>report all the facts</strong>.  If you are not sure whether to state a
fact or leave it out, state it!

   <p>Often people omit facts because they think they know what causes the
problem and assume that some details do not matter.  Thus, you might
assume that the name of a symbol you use in an example does not
matter.  Well, probably it does not, but one cannot be sure.  Perhaps
the bug is a stray memory reference which happens to fetch from the
location where that name is stored in memory; perhaps, if the name
were different, the contents of that location would fool the linker
into doing the right thing despite the bug.  Play it safe and give a
specific, complete example.  That is the easiest thing for you to do,
and the most helpful.

   <p>Keep in mind that the purpose of a bug report is to enable us to fix
the bug if it is new to us.  Therefore, always write your bug reports
on the assumption that the bug has not been reported previously.

   <p>Sometimes people give a few sketchy facts and ask, &ldquo;Does this ring a
bell?&rdquo;  This cannot help us fix a bug, so it is basically useless.  We
respond by asking for enough details to enable us to investigate. 
You might as well expedite matters by sending them to begin with.

   <p>To enable us to fix the bug, you should include all these things:

     <ul>
<li>The version of <samp><span class="command">ld</span></samp>.  <samp><span class="command">ld</span></samp> announces it if you start it with
the &lsquo;<samp><span class="samp">--version</span></samp>&rsquo; argument.

     <p>Without this, we will not know whether there is any point in looking for
the bug in the current version of <samp><span class="command">ld</span></samp>.

     <li>Any patches you may have applied to the <samp><span class="command">ld</span></samp> source, including any
patches made to the <code>BFD</code> library.

     <li>The type of machine you are using, and the operating system name and
version number.

     <li>What compiler (and its version) was used to compile <samp><span class="command">ld</span></samp>&mdash;e.g. 
&ldquo;<code>gcc-2.7</code>&rdquo;.

     <li>The command arguments you gave the linker to link your example and
observe the bug.  To guarantee you will not omit something important,
list them all.  A copy of the Makefile (or the output from make) is
sufficient.

     <p>If we were to try to guess the arguments, we would probably guess wrong
and then we might not encounter the bug.

     <li>A complete input file, or set of input files, that will reproduce the
bug.  It is generally most helpful to send the actual object files
provided that they are reasonably small.  Say no more than 10K.  For
bigger files you can either make them available by FTP or HTTP or else
state that you are willing to send the object file(s) to whomever
requests them.  (Note - your email will be going to a mailing list, so
we do not want to clog it up with large attachments).  But small
attachments are best.

     <p>If the source files were assembled using <code>gas</code> or compiled using
<code>gcc</code>, then it may be OK to send the source files rather than the
object files.  In this case, be sure to say exactly what version of
<code>gas</code> or <code>gcc</code> was used to produce the object files.  Also say
how <code>gas</code> or <code>gcc</code> were configured.

     <li>A description of what behavior you observe that you believe is
incorrect.  For example, &ldquo;It gets a fatal signal.&rdquo;

     <p>Of course, if the bug is that <samp><span class="command">ld</span></samp> gets a fatal signal, then we
will certainly notice it.  But if the bug is incorrect output, we might
not notice unless it is glaringly wrong.  You might as well not give us
a chance to make a mistake.

     <p>Even if the problem you experience is a fatal signal, you should still
say so explicitly.  Suppose something strange is going on, such as, your
copy of <samp><span class="command">ld</span></samp> is out of sync, or you have encountered a bug in the
C library on your system.  (This has happened!)  Your copy might crash
and ours would not.  If you told us to expect a crash, then when ours
fails to crash, we would know that the bug was not happening for us.  If
you had not told us to expect a crash, then we would not be able to draw
any conclusion from our observations.

     <li>If you wish to suggest changes to the <samp><span class="command">ld</span></samp> source, send us context
diffs, as generated by <code>diff</code> with the &lsquo;<samp><span class="samp">-u</span></samp>&rsquo;, &lsquo;<samp><span class="samp">-c</span></samp>&rsquo;, or
&lsquo;<samp><span class="samp">-p</span></samp>&rsquo; option.  Always send diffs from the old file to the new file. 
If you even discuss something in the <samp><span class="command">ld</span></samp> source, refer to it by
context, not by line number.

     <p>The line numbers in our development sources will not match those in your
sources.  Your line numbers would convey no useful information to us. 
</ul>

   <p>Here are some things that are not necessary:

     <ul>
<li>A description of the envelope of the bug.

     <p>Often people who encounter a bug spend a lot of time investigating
which changes to the input file will make the bug go away and which
changes will not affect it.

     <p>This is often time consuming and not very useful, because the way we
will find the bug is by running a single example under the debugger
with breakpoints, not by pure deduction from a series of examples. 
We recommend that you save your time for something else.

     <p>Of course, if you can find a simpler example to report <em>instead</em>
of the original one, that is a convenience for us.  Errors in the
output will be easier to spot, running under the debugger will take
less time, and so on.

     <p>However, simplification is not vital; if you do not want to do this,
report the bug anyway and send us the entire test case you used.

     <li>A patch for the bug.

     <p>A patch for the bug does help us if it is a good one.  But do not omit
the necessary information, such as the test case, on the assumption that
a patch is all we need.  We might see problems with your patch and decide
to fix the problem another way, or we might not understand it at all.

     <p>Sometimes with a program as complicated as <samp><span class="command">ld</span></samp> it is very hard to
construct an example that will make the program follow a certain path
through the code.  If you do not send us the example, we will not be
able to construct one, so we will not be able to verify that the bug is
fixed.

     <p>And if we cannot understand what bug you are trying to fix, or why your
patch should be an improvement, we will not install it.  A test case will
help us to understand.

     <li>A guess about what the bug is or what it depends on.

     <p>Such guesses are usually wrong.  Even we cannot guess right about such
things without first using the debugger to find the facts. 
</ul>

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